Only logged in customers who have purchased this product may leave a review.
For the Sauna Heater, Steamer and items below 50LBļ¼
The shipping normally takes 3~9 business days . Most items will be shipped out next business day after receiving your confirmed order. The tracking information will be posted once it is available. Once the item leaves our warehouse, we have no control of the shipping process, so please understand that we get the same tracking information as you see on the tracking website.
For the sauna room and other big itemsļ¼
Normaily, we need 1 business day check and pack your package, 1 to 3 business day searching the truck room to your address, and the delivery by freight could be in 2-14 business day. Not like small packages. The tracking information may not timely and accurate like UPS.
After-Sales Service & Return Policyļ¼
We provide lifetime free technical support for all products to assist customers with installation, operation, and general troubleshooting. All products are covered by a one-year limited warranty from the date of purchase, which includes replacement parts and labor; shipping and transportation costs are not covered. After the one-year warranty period, any parts required for after-sales service, maintenance, or repairs will be provided at cost only, with no profit charged.
Due to the specialized and customized nature of our products, all sales are final. Returns or refunds are accepted only in cases of verified manufacturing defects. Customers are strongly advised to confirm product specifications and requirements prior to purchase. Our pre-sales consultation and technical guidance are provided free of charge to ensure informed purchasing decisions.
Reviews
There are no reviews yet.